What is the empaty

 the context in the communication implies a point of view of the person who wants to give an opinion about something or someone and gives a summary of what the person wants to say

 it is important because we can help a person through different communication methods

 what affects is that it can give another meaning of the true word which makes it possible to misunderstand things and create a discussion or an opposition

 Affective participation of a person in a reality alien to her, generally in the feelings of another person